blackbaud client support

Why Organizations Continue With CBS After Implementation

While software implementation is a major milestone, most organizations find that long-term success depends on:

  • Proper training across departments
  • Clean reporting structures
  • Clear internal processes
  • Ongoing system oversight

That’s where we come in.

For more than 25 years, our team has worked alongside nonprofit finance and development staff to help them use their systems with clarity and confidence.

You’re assigned a single consultant who understands your organization and remains your point of contact throughout the engagement.

Talk With a Consultant

Our Approach

Step 1
Introductory Call
Step 2
System Review
Step 3
Customized Training Plan
Step 4
Continued Consulting Support

About Bob Schilling

Founder | Capital Business Solutions

Bob has worked with nonprofit organizations for more than 25 years, helping finance and development teams navigate Raiser’s Edge and Financial Edge platforms. As a certified Blackbaud Channel P6artner, Capital Business Solutions supports organizations with practical training, structured consulting, and long-term guidance.

Bob works directly with organizations to understand operational needs and provide sustainable system solutions.

Bob Schilling

Learn More About Our Platform Support and Productivity Apps

Explore our consulting support for Raiser’s Edge NXT and Financial Edge NXT, along with productivity tools that expand reporting, integrations, and day-to-day system functionality.

What Organizations Say About Working With CBS

Anderson County DSN Board logoThe entire team at Capital Business Solutions has been great to work with. Thanks so much for recommending and implementing our transition to Financial Edge. The flexibility in the query function was amazingly useful to us and our external auditors as we breezed through the year-end audit. I am always pleased to recommend Capital Business Solutions.to other organizations.

Dianne Gordon, Anderson County DSN Board

Trinity-Pawling School logoBy having a consultant come on-site and work with our staff hands-on, as opposed to us going to an off-site facility, our staff was able to get the individual attention they needed to explain the problems they were having and work hand-in-hand with the consultant to achieve their desired results. One thing I learned from having Capital Business Solutions come on-site to our school is that Blackbaud is capable of doing a great deal provided that you get the training on how to properly utilize its features.

Glenn Carey, Trinity-Pawling School

Let’s Talk About Your System

If your organization is currently using Raiser’s Edge NXT or Financial Edge NXT and would like additional support, we’d be glad to connect.

Contact Us Today