Here’s what we’ve seen after working with over 2,000 nonprofit organizations: surprise at how complex accounting and fundraising software is, frustration with customizing it, project delays that block fundraising and field work, gaps in training, and many lost opportunities.
If any of this sounds familiar, you are not alone.
We exist to make sure you get the maximum value out of the top nonprofit software on the market, from Financial Edge, to the Raiser’s Edge, to MIP and more.
What we’ve learned just this morning is better than all the training we ever got at Blackbaud.
The Enrichment Center is pleased with our relationship with Capital Business. Jason has always been a valued resource each time we’ve had the opportunity to work with him, both on site and remotely. Our 3rd party IT support engineer commented that we would not have gotten the FENXT upgrade/conversion completed without Jason’s guidance as we were not getting proper support from Blackbaud.
I just wanted to say thank you for the services Capital Business Solutions provided to us. I also wanted to let you know that Jonathan did a great job and was a pleasure to work with. He was very responsive to our questions (which were many), and he always followed up on things, even if we didn’t. I really appreciate how proactive he is. We will definitely keep you in mind for future projects (which I have a few in mind already).
We enjoyed having Joon on site, it was very helpful and insightful for our entire accounting and HR group. He delivered everything that we asked and was great to work with. I would absolutely recommend him to train others.
The entire team at Capital Business Solutions has been great to work with. Thanks so much for recommending and implementing our transition to Financial Edge. The flexibility in the query function was amazingly useful to us and our external auditors as we breezed through the year-end audit. I am always pleased to recommend Capital Business Solutions.to other organizations.
“CBS did a tremendous job. Jason was wonderful to work with. He was efficient and addressed my concerns. Even though I was inexperienced in the Foundation’s accounting and financials, he was patient and able to decipher my questions. Delivery was above my expectations. I’m sure we will use your services again. The leadership team has complete confidence in CBS’ capabilities. Thank you much! Capital Business definitely delivered!”
Capital Business Solutions provided a painless, “no-hitch” conversion from our antique software to the Blackbaud system. Not being strong computer users, we depended heavily on Capital Business Solutions to provide guidance and training for the new system. They cam through beautifully and their assistance with the redesign of our Chart of Accounts has proven invaluable. I will recommend their services without hesitation.
Alyson- I wanted to thank you for such a tremendous job with training last week! Our staff got so much out of it and the leadership team has complete confidence that the partnership with CBS will take our database capabilities to another level.
Alyson’s attention to our questions and her knowledge of the product is exceptional! Working with her has been way beyond beneficial. She has successfully trained four different employees on a wide variety of needs for our department that made us successful – something that was in question several times on our journey as we have experienced employee turnover. Thank you for the expertise you and your team provide.
The training with Jason Simpkins was great. Jason did a very good job walking us through the system and giving us some important basics about the system that have helped us understand the how the system works and how to pull accurate reports. I will be sure to keep your contact information in case we need additional training in the coming months.
We were fortunate enough to receive a very comprehensive demonstration on the Blackbaud software from Capital Business Solutions. They demonstrated a very strong knowledge of the industry and patiently answered any questions we had during the demonstration. We elected to go with Capital Business Solutions in order to benefit from the on-site set-up and training offered. Their assistance and implementation of the software made the conversion much easier.
Capital Business Solutions made switching software a simple conversion. They customized the product to meet our needs and the way we do business. Thanks to Capital Business Solutions, we have been more productive with our software than we ever thought possible.
That was by far the easiest change I have made to a license ever. Wish all systems were that simple.
We have used CBS for several projects (converted CCDS from a DOS base of Blackbaud to windows a few years ago, converted our student billing a couple of weeks ago and several other engagements). I would never even consider using anyone other that CBS to help with a Blackbaud issue. They are very smart, professional, provide great customer assistance and very responsive. I do not know what more I can say except you cannot go wrong with them.
We could not be happier. Joon has been thorough, patient with me explaining things in layman’s language and we are really looking forward to him being here training with the team. We have struggled with our software and a parade of department heads who each blamed all our problems on. I finally feel like I am getting good information. Finding Capital Business was a blessing and Joon has been a godsend.
Working with Capital Business Solutions was great — they really offer a knowledgeable and affordable alternative to other sources for Raiser’s Edge training. Our consultant’s Director of Development experience was key to the success of our engagement.