Working with Capital Business Solutions was great — they really offer a knowledgeable and affordable alternative to other sources for Raiser's Edge training. Our consultant's Director of Development experience was key to the success of our engagement.
The Walters Art Museum
I can not say enough nice words about Capital Business, you all are great.
The Housing Trust of Columbus/Franklin County
Having an expert look at our specific data in The Raiser's Edge and tailor the training was well worth it. We were able to save template reports and queries directly to my home page that address my own specific issues. Additionally, the trainer made excellent recommendations for database cleanup to help our reporting be more accurate.
The training last week was so thorough, beneficial AND enjoyable. It's so nice to be able to learn the "right" way to do things — and the EASY way to access information. You really tailored the sessions to our needs, were entirely flexible with the agenda, and brought us to the next level with Sage FR50.
What we've learned just this morning is better than all the training we ever got at Blackbaud.
I wanted to thank the staff of Capital Business Solutions for helping Arthur I. Meyer Jewish Academy make our recent implementation an overwhelming success. From the initial contact, CBS staff treated us differently. Instead of using generic classroom training with a set agenda, they took the time to understand our needs and create a custom training and consulting solution tailored for us. Unlike other options we have used in the past, at the completion of our engagement, we had a fully implemented system and a staff that was totally prepared for their use of The Financial Edge.
Capital Business Solutions made switching software a simple conversion. They customized the product to meet our needs and the way we do business. Thanks to Capital Business Solutions, we have been more productive with our software than we ever thought possible.
Thank you again for everything. How pleased we all were this week as we used our training to accomplish a task!
We have used CBS for several projects (converted CCDS from a DOS base of Blackbaud to windows a few years ago, converted our student billing a couple of weeks ago and several other engagements). I would never even consider using anyone other that CBS to help with a Blackbaud issue. They are very smart, professional, provide great customer assistance and very responsive. I do not know what more I can say except you cannot go wrong with them.
By having a consultant come on-site and work with our staff hands-on, as opposed to us going to an off-site facility, our staff was able to get the individual attention they needed to explain the problems they were having and work hand-in-hand with the consultant to achieve their desired results. One thing I learned from having Capital Business Solutions come on-site to our school is that Blackbaud is capable of doing a great deal provided that you get the training on how to properly utilize its features.
We were fortunate enough to receive a very comprehensive demonstration on the Blackbaud software from Capital Business Solutions. They demonstrated a very strong knowledge of the industry and patiently answered any questions we had during the demonstration. We elected to go with Capital Business Solutions in order to benefit from the on-site set-up and training offered. Their assistance and implementation of the software made the conversion much easier.
Capital Business Solutions provided a painless, "no-hitch" conversion from our antique software to the Blackbaud system. Not being strong computer users, we depended heavily on Capital Business Solutions to provide guidance and training for the new system. They cam through beautifully and their assistance with the redesign of our Chart of Accounts has proven invaluable. I will recommend their services without hesitation.
The entire team at Capital Business Solutions has been great to work with. Thanks so much for recommending and implementing our transition to the Blackbaud Accounting System. We are pleased with the support we are receiving from Blackbaud. The flexibility in the query function was amazingly useful to us and our external auditors as we breezed through the year-end audit. I am always pleased to recommend Capital Business Solutions and Blackbaud to other organizations.
Thank You Capital Business Solutions for our Raiser's Edge Training. Alyson – you were amazing with training and we thank you immensely.
Andy – your response time and attention to detail was very impressive. I want you to know that you are the reason we chose CBS originally, because you had the most amazing “pitch” and were readily available to answer questions.
I just wanted to say thank you for the services Capital Business Solutions provided to us. I also wanted to let you know that Jonathan did a great job and was a pleasure to work with. He was very responsive to our questions (which were many), and he always followed up on things, even if we didn’t. I really appreciate how proactive he is. We will definitely keep you in mind for future projects (which I have a few in mind already).
The DrillPoint Training went great. Joon was a delight to work with.