The Enrichment Center is pleased with our relationship with Capital Business. Jason has always been a valued resource each time we’ve had the opportunity to work with him, both on site and remotely. Our 3rd party IT support engineer commented that we would not have gotten the FENXT upgrade/conversion completed without Jason’s guidance as we were not getting proper support from Blackbaud.
Alyson’s attention to our questions and her knowledge of the product is exceptional! Working with her has been way beyond beneficial. She has successfully trained four different employees on a wide variety of needs for our department that made us successful - something that was in question several times on our journey as we have experienced employee turnover. Thank you for the expertise you and your team provide.
We could not be happier. Joon has been thorough, patient with me explaining things in layman’s language and we are really looking forward to him being here training with the team. We have struggled with our software and a parade of department heads who each blamed all our problems on. I finally feel like I am getting good information. Finding Capital Business was a blessing and Joon has been a godsend.
"CBS did a tremendous job. Jason was wonderful to work with. He was efficient and addressed my concerns. Even though I was inexperienced in the Foundation’s accounting and financials, he was patient and able to decipher my questions. Delivery was above my expectations. I’m sure we will use your services again. The leadership team has complete confidence in CBS' capabilities. Thank you much! Capital Business definitely delivered!"
We enjoyed having Joon on site, it was very helpful and insightful for our entire accounting and HR group. He delivered everything that we asked and was great to work with. I would absolutely recommend him to train others.
Alyson has been a gem to work with and we certainly appreciate all of her great work with this project. Everything is running smoothly and we are very pleased with the results we received from her thorough work.
Alyson- I wanted to thank you for such a tremendous job with training last week! Our staff got so much out of it and the leadership team has complete confidence that the partnership with CBS will take our database capabilities to another level.
Working with Capital Business Solutions was great — they really offer a knowledgeable and affordable alternative to other sources for Raiser's Edge training. Our consultant's Director of Development experience was key to the success of our engagement.
The Walters Art Museum
I can not say enough nice words about Capital Business, you all are great.
The Housing Trust of Columbus/Franklin County
The training last week was so thorough, beneficial AND enjoyable. It's so nice to be able to learn the "right" way to do things — and the EASY way to access information. You really tailored the sessions to our needs, were entirely flexible with the agenda, and brought us to the next level with Sage FR50.
What we've learned just this morning is better than all the training we ever got at Blackbaud.
I wanted to thank the staff of Capital Business Solutions for helping Arthur I. Meyer Jewish Academy make our recent implementation an overwhelming success. From the initial contact, CBS staff treated us differently. Instead of using generic classroom training with a set agenda, they took the time to understand our needs and create a custom training and consulting solution tailored for us. Unlike other options we have used in the past, at the completion of our engagement, we had a fully implemented system and a staff that was totally prepared for their use of The Financial Edge.
Capital Business Solutions made switching software a simple conversion. They customized the product to meet our needs and the way we do business. Thanks to Capital Business Solutions, we have been more productive with our software than we ever thought possible.
Thank you again for everything. How pleased we all were this week as we used our training to accomplish a task!
We have used CBS for several projects (converted CCDS from a DOS base of Blackbaud to windows a few years ago, converted our student billing a couple of weeks ago and several other engagements). I would never even consider using anyone other that CBS to help with a Blackbaud issue. They are very smart, professional, provide great customer assistance and very responsive. I do not know what more I can say except you cannot go wrong with them.
By having a consultant come on-site and work with our staff hands-on, as opposed to us going to an off-site facility, our staff was able to get the individual attention they needed to explain the problems they were having and work hand-in-hand with the consultant to achieve their desired results. One thing I learned from having Capital Business Solutions come on-site to our school is that Blackbaud is capable of doing a great deal provided that you get the training on how to properly utilize its features.
We were fortunate enough to receive a very comprehensive demonstration on the Blackbaud software from Capital Business Solutions. They demonstrated a very strong knowledge of the industry and patiently answered any questions we had during the demonstration. We elected to go with Capital Business Solutions in order to benefit from the on-site set-up and training offered. Their assistance and implementation of the software made the conversion much easier.
Capital Business Solutions provided a painless, "no-hitch" conversion from our antique software to the Blackbaud system. Not being strong computer users, we depended heavily on Capital Business Solutions to provide guidance and training for the new system. They cam through beautifully and their assistance with the redesign of our Chart of Accounts has proven invaluable. I will recommend their services without hesitation.
The entire team at Capital Business Solutions has been great to work with. Thanks so much for recommending and implementing our transition to Financial Edge. The flexibility in the query function was amazingly useful to us and our external auditors as we breezed through the year-end audit. I am always pleased to recommend Capital Business Solutions.to other organizations.
Thank You Capital Business Solutions for our Raiser's Edge Training. Alyson – you were amazing with training and we thank you immensely.
Andy – your response time and attention to detail was very impressive. I want you to know that you are the reason we chose CBS originally, because you had the most amazing “pitch” and were readily available to answer questions.
I just wanted to say thank you for the services Capital Business Solutions provided to us. I also wanted to let you know that Jonathan did a great job and was a pleasure to work with. He was very responsive to our questions (which were many), and he always followed up on things, even if we didn’t. I really appreciate how proactive he is. We will definitely keep you in mind for future projects (which I have a few in mind already).
That was by far the easiest change I have made to a license ever. Wish all systems were that simple.
The training with Jason Simpkins was great. Jason did a very good job walking us through the system and giving us some important basics about the system that have helped us understand the how the system works and how to pull accurate reports. I will be sure to keep your contact information in case we need additional training in the coming months.