Capital Business Solutions recently provided a thorough Raiser’s Edge System Assessment to Hospice & Palliative CareCenter in North Carolina.

Working with Ellen Coble, Vice President of Development and the rest of her team, CBS provided a comprehensive System Assessment of the nonprofit’s Raiser’s Edge software including meetings with the organization staff, a review of current fundraising processes and systems, and a discussion of future needs. A recommendation for addressing the items contained in the findings report was provided and used as a reference for additional discussion and formulation of a detailed work plan. Areas that were covered during the process included data entry, constituents, gifts, mail and exports, database review including table configuration, modules, campaigns, funds and appeals, reports, along with identification of user training needs. As a result of the System Assessment future work will be performed including data cleanup, conversion and user training.

Who is Hospice & Palliative CareCenter?

hospice and palliative carecenter logo

Hospice & Palliative CareCenter is the first hospice in the state of North Carolina. Since 1979, hospice care has been the cornerstone of their care; but over the years, they have introduced new and expanded programs. These programs include grief counseling and advance care planning for anyone in the community, as well as expanded palliative care services designed to meet the needs of patients earlier in the disease process. They reached an important milestone in 1998 when they opened the Kate B. Reynolds Hospice Home so that they could provide around-the-clock care to patients and families who need short-term inpatient care or respite care.

Which CBS Consultant is working with Hospice & Palliative CareCenter?

Alyson Watts – Fundraising Practice Manager

Alyson offers 13 years of fundraising experience in a variety of nonprofit settings, including 9 years in a Director of Development capacity and 6 years administering The Raiser’s Edge® databases. Her fundraising experience includes corporate development, membership, annual giving, special events, grant writing, and capital campaigns; and her nonprofit management experience includes strategic planning, budgeting, volunteer development, staff structuring, and training. She has direct experience with both national organizations with hundreds of employees and with small non-profits with budget size of under $1 million. Her professional services experience includes implementing software, managing software conversions and upgrades and devising workflow and written procedures manuals.

If you are interested in finding out more about customized Fundraising Software Training and Consulting call Andy at 888-366-7527 x26 or email You can also use our contact us form to request a free no obligation quote.